I have lost my assessment fee coupon book, where do I send my payment?
Who do I contact about updating my contact information?
My vehicle has been towed from a visitor's parking space in Cameron Station, who should I call?
How do I get a copy of the Association's Certificate of Insurance?
What is the purpose of the Board of Directors and what is their role?
Why can't I get the addresses, and phone numbers of my Board of Directors? Don't they work for me?
How can I find out how my Association dues are being utilized?
What are Assessments and how are they spent?
If I lost the copy of the Association documents I received at my closing, how do I obtain another copy?
Why is it when I call to speak to my Community Manager, she/he is not always available?
How does the management company handle issues and complaints?
When selling my home, who at my management company do I need to contact?
What is a homeowners association?
What are the pool hours for 2010?
Who do I contact in case of an emergency?
How do I reserve the basketball court?
I live in a condo Association, how do I pay my association payment for Cameron Station Community Association?
How can I sign up for an e-copy of The Compass?
Besides parking violations, are there other violations that could result in my vehicle being towed or fined?
What about parking moving vans and portable storage containers in parking spaces?
Where do I report problems with original builder installed landscaping?

I have lost my assessment fee coupon book, where do I send my payment?

If you lost your coupon book for your assessment fee, payment should be sent to the lockbox at:

Cameron Station Community Association
C/o Community Management Corporation
PO Box 61148
Phoenix, AZ 85082-1148

Please remember that you must put your account number on your check before mailing. Assessment payments will not be accepted at the Association office.

Who do I contact about updating my contact information?

You can e-mail the office at admin@cameronstation.org with your updated information along with the supporting documentation so your information can be changed.  For example, if your last name has changed due to marriage, a copy of your marriage certificate would be needed.  When sending your information to the office, be sure to include your Cameron Station address.

My vehicle has been towed from a visitor's parking space in Cameron Station, who should I call?

How do I get a copy of the Association's Certificate of Insurance?

Go to the following link: Certificate of Insurance 2010-2011

What is the purpose of the Board of Directors and what is their role?

The Board of Directors is responsible for maintaining the assets of the community, ensuring the financial health of the association, determining the level of services, and establishing policies and/or rules and regulations governing the use of the common areas. The Board has a fiduciary responsibility to do what is in the best interest of the association and to provide leadership in community affairs as dictated by the Governing Documents. This includes timely collection of assessments as well as payments made for services provided to the Association. In general, the Board Members are the decision makers for the Association. The Board of Directors is made up of individual homeowners who live within the same Cameron Station and who are elected to that position by the members of the Association. All affairs of Cameron Station Community Association are governed by the Board of Directors.

Why can't I get the addresses, and phone numbers of my Board of Directors? Don't they work for me?

Your Board of Directors makes decisions for your Association. However, they are volunteers and receive no compensation for the jobs that they perform. Community Management Corporation (CMC) represents the Board and your Association, which entails being a contact for most communications addressed to the Board. Also, legally we are not allowed to give out personal information of any homeowner including your Board of Directors.

How can I find out how my Association dues are being utilized?

Your Community Manager can provide you with this information. However, your Association has an Annual Meeting where your Board of Directors discusses the financial aspect of the Association with the homeowners. Attending this meeting can be very enlightening and helps each homeowner understand the workings of a Homeowners Association. Additionally, you may also attend a monthly Financials Advisory Committee meeting, where the financial status is discussed.

What are Assessments and how are they spent?

In order for the Board to accomplish the many tasks for which it is responsible, the association needs operating funds for daily maintenance, repairs, administration and adequate Reserve funds for major repairs or replacements of capital items. As a member of the association, you are required to pay a share of the costs.

If I lost the copy of the Association documents I received at my closing, how do I obtain another copy?
Contact the Management office. All requests for documents should go through the On-site Management office. However, you may also view and print the documents on the community website at no charge.

Why is it when I call to speak to my Community Manager, she/he is not always available?

Your Community Manager performs many tasks for your Association and sometimes these tasks require them to be away from the office. These tasks consist of but are not limited to: weekly inspections, meeting with vendors and Board Members and homeowners. There are also times when a Community Manager is in the office but is unavailable because they are on the phone conducting business with other homeowners, vendors, or Board Members.

How does the management company handle issues and complaints?

Complaints should be submitted in writing to the Management Office. Complaints should state the problem; identify the offending homeowner, and the date(s) of the offense(s). Just as in any court of law, the offender has the right to know who is complaining and what he/she is being accused of. He/she is also entitled to a hearing before the Board. Please be sure of your facts before filing complaints.

When selling my home, who at my management company do I need to contact?

Please contact the Association office to order a resale/disclosure packet for Cameron Station. If you own a condo, you will also need to obtain a resale packet from your Condominium Association. Please contact your Condominium Management Company for pricing and details.

What is a homeowners association?

The Association is a legal corporation organized and incorporated under the laws of the Commonwealth of Virginia. The Association has Articles of Incorporation that entitle the association to exercise powers of a corporation. By purchasing a home within your community association, you automatically become a member of the association and will remain so for as long as you own your home. Membership in the association is mandatory and automatic for all owners. The deed to each lot and/or parcel specifically designates that the property owner will comply with the Covenants, Conditions, and Restrictions (CC&R's) of the association. You should have received a copy of these documents at the time your home purchase was closed by the title company. As a property owner in a community association, you will be required to pay assessments, abide by the community's rules and restrictions and maintain those areas of your home for which you are responsible

What are the pool hours for 2010?
The pool will be open from Saturday, May 29th through Monday, September 6th, 2010. The pool is open from 10:30 a.m. – 8:30 p.m. daily. Open Weekends in September, weather permitting.
Hours of early lap swimming are 6:00am to 8:00am Monday thru Friday excluding Federal Holidays.
Two lanes for will be reserved for only lap swim from 7:30pm to 8:30pm Monday through Friday.
Ten (10) minutes before each hour shall be reserved as a “break” for lap swim during normal hours.

Who do I contact in case of an emergency?

If you require assistance after hours, please leave a message on the office answering machine, 703-567-4881.  Calls will be returned the following business day.  In case of an emergency after regular office hours, please contact CMC's on-call answering service at 301-446-2635.  Your call will be directed to an on-call manager.  Emergencies may include: sprinkler malfunctions, flooding, major roof leaks, heating/air problems, plumbing (pipe bursts) and electrical problems. Condo residents: If you are experiencing an emergency in your unit or in the condominium common areas, please contact your respective management company.

 *If you are experiencing a life threatening medical or fire emergency, please move to a safe area and call 9-1-1 immediately.

How do I reserve the basketball court?

The basketball court can only be reserved 24 hours in advance.  There is a sign-up sheet right by the entrance to the basketball court and you enter your name in the time slots.

I live in a condo Association, how do I pay my association payment for Cameron Station Community Association?

Your condo Association collects the assessment payment for the Master Association.  You will want to contact your condo Association for the specifics on payment.

How can I sign up for an e-copy of The Compass?

Send an e-mail to the following address, Ecopyrequest@cameronstation.org. In your e-mail request please include your Name, Cameron Station Address, Possible off-site address if you do not reside in Cameron Station, and the e-mail address where you want your e-copy to go to.

Besides parking violations, are there other violations that could result in my vehicle being towed or fined?
Yes, instances that may subject a vehicle to immediate towing without prior notification to the vehicle’s owner include vehicles parked in a fire lane or near a fire hydrant; occupying more than one parking space; extending beyond parking lines; impeding access to sidewalks, street corner ramps, or mailboxes; or vehicles whose security system has been triggered and allowed to continue for more than 15 minutes.  Instances that might result in a fine include: parking of commercial and recreational vehicles within the community; performing major vehicle repairs or maintenance; failure to register a vehicle with the HOA; parking of vehicles that extend onto a sidewalk from a driveway pad; and placement of a portable storage container in a visitor parking space without HOA approval.

What about parking moving vans and portable storage containers in parking spaces?
Parking a moving van/truck for less than 24 hours does not require approval. Residents needing to park moving and other storage vehicles for more than 24 hours need to notify the HOA, which can grant a permit for no more than three days. Regarding portable storage containers, residents must notify the HOA in writing seven days prior to the date the resident receives delivery of the storage container. The portable container may occupy one parking space as designated by the HOA for no more than three days.

Where do I report problems with original builder installed landscaping?
To report problems with original builder installed landscaping only, please send your name, address and a description of the problem to residents@cameronstation.org. This information will be forwarded to the appropriate party for possible correction during the bond out phase in the community.

Please continue to report any common area problems directly to the Community Manager at communitymanager@cameronstation.org.